Partnering Through the Pandemic

Last Updated January 6, 2021

New Economic Impact Payments

The Coronavirus Response and Relief Supplemental Appropriations Act of 2021 authorizes additional Economic Impact Payments (EIPs) to be made by the IRS by January 15, 2021.

Learn more about the timing of payments and eligibility here

The following branch lobbies are open:

  • Arvada
  • Aurora
  • Littleton
  • Central Park (formerly Stapleton)

Branch Lobby Hours

  • Lobby hours are Monday-Friday: 8:30 am-5:30 pm.
  • Arvada and Aurora lobbies are also open on Saturday: 9:00 am-12:00 noon
  • Denver Water Branch: Live Video Tellers are accessible to onsite employees Monday – Friday, from 8:00 am to 6:00 pm.

Measures to Keep You and Our Employees Safe

The health and wellness of you and our employees are our top priority. Here’s what we’re doing to keep everyone safe:

  • We’re limiting the number of members who can be in the lobby at one time
  • We’re requiring anyone entering a branch to wear a mask or face covering
  • Our employees will be wearing masks/face coverings, using hand sanitizer, washing hands frequently, and disinfecting surfaces regularly
  • We’ve installed plexiglass dividers (similar to the ones you see at the grocery stores) to protect you and our employees
  • We’ve installed social distancing floor guides, (so you don’t have to guess if you’re six feet apart)
  • Hand sanitizer will be available for your use
  • As a reminder, if you’re not feeling well, please stay home.

We also offer many 24/7 account access options for you, including:

Be on the Lookout for Coronavirus Scams
Scammers often capitalize on fear, and the coronavirus outbreak is no exception. Take a minute and read our blog to learn about the most prevalent scams happening now.

Here’s more information from the FTC on how to avoid Coronavirus scams: https://www.consumer.ftc.gov/features/coronavirus-scams-what-ftc-doing

Free Financial Wellness Counseling

If your finances have been impacted due to Coronavirus, let us help. We've partnered with GreenPath, Inc., a non-profit, financial wellness organization that provides support and education for all Partner Colorado members. 

A GreenPath counselor will work with you to review your financial situation and develop a personalized plan to meet your needs and circumstances. These services are available FREE to Partner Colorado members:

  • Debt counseling
  • Debt management
  • Credit report review
  • And more!

For more information call 877.337.3399 or click here