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Last Updated March 31, 2020
As you may know, effective Thursday, 3/26, Governor Polis issued a statewide stay-at-home order for Colorado. Under this order, residents of our communities are still able to run essential errands such as getting food and prescriptions, and visiting their financial institution, including Partner Colorado. While our branch lobbies remain closed, please know, this order does not change our ability to serve you in other ways.
Partner Colorado Employees are Ready to Assist You:
- Call our Contact Center at 303.422.6221, Monday-Friday from 8:00 am-6:00 pm; and NEW Saturday hours from 9:00 am-12:00 pm
- Live Web Chat on our website
- Drive-thru services (including Live Video Tellers at our Arvada, Littleton and Aurora locations, plus standard drive-thru services at our Stapleton location)
- Our representatives will also check night drop boxes on a daily basis for deposits, loan payments and other documents. Night drop boxes are available at our Arvada, Aurora and Stapleton locations.
While we recognize that limiting in-person lobby services may be inconvenient, we offer many 24/7 account access options for you, including:
- Online and Mobile Banking
- Mobile Check Deposit
- Online Loan Application
- Mobile Card Controls in our Mobile Banking App
- Pal Plus Automated Telephone Banking at 303.422.0478
With these aforementioned services, you can check balances, transfer funds, view transactions, deposit checks, pay bills, and much more
Be on the Lookout for Coronavirus Scams
Scammers often capitalize on fear, and the coronavirus outbreak is no exception. In fact, the World Health Organization (WHO) and the Federal Trade Commission (FTC) are warning against a surge in coronavirus scams that can be difficult to spot. Take a minute and read our blog to learn about the most prevalent scams happening now.
Partnering Through the Pandemic
If you’re facing financial hardship due to the Coronavirus, Partner Colorado wants to help you through this difficult time. We're offering two special loan products to help our members during these trying times.
Emergency Relief Loan
- 0% APR for 12 months
- Make no payments for 60 days
- Click here for more details.
Special Loan Payment Relief
We’re offering a relief program that allows you to skip up to two consecutive loan payments* on all of your loans with Partner Colorado Credit Union. Click here for full details.