Last Updated August 20, 2020
The following branch lobbies are open:
Branch Lobby Hours
- Lobby hours are Monday-Friday: 8:30 am-5:30 pm.
- Arvada and Aurora lobbies are also open on Saturday: 9:00 am-12:00 noon
Live Video Tellers are accessible to onsite employees only at our Denver Water and HealthOne branches Monday – Friday, from 8:00 am to 6:00 pm.
Measures to Keep You and Our Employees Safe
The health and wellness of you and our employees are our top priority. Here’s what we’re doing to keep everyone safe:
- We’re limiting the number of members who can be in the lobby at one time
- We’re requiring anyone entering a branch to wear a mask or face covering
- Our employees will be wearing masks/face coverings, using hand sanitizer, washing hands frequently, and disinfecting surfaces regularly
- We’ve installed plexiglass dividers (similar to the ones you see at the grocery stores) to protect you and our employees
- We’ve installed social distancing floor guides, (so you don’t have to guess if you’re six feet apart)
- Hand sanitizer will be available for your use
- As a reminder, if you’re not feeling well, please stay home.
We also offer many 24/7 account access options for you, including:
- Online and Mobile Banking
- Mobile Check Deposit
- Online Loan Application
- Mobile Card Controls in our Mobile Banking App
- Pal Plus Automated Telephone Banking at 303.422.0478
Be on the Lookout for Coronavirus Scams
Scammers often capitalize on fear, and the coronavirus outbreak is no exception. Take a minute and read our blog to learn about the most prevalent scams happening now.
Here’s more information from the FTC on how to avoid Coronavirus scams: https://www.consumer.ftc.gov/features/coronavirus-scams-what-ftc-doing
Free Financial Wellness Counseling
If your finances have been impacted due to Coronavirus, let us help. We've partnered with GreenPath, Inc., a non-profit, financial wellness organization that provides support and education for all Partner Colorado members.
A GreenPath counselor will work with you to review your financial situation and develop a personalized plan to meet your needs and circumstances. These services are available FREE to Partner Colorado members:
- Debt counseling
- Debt management
- Credit report review
- And more!